Privacy Policy

Privacy Policy

This Privacy Policy describes how ar1.volisson-excavator.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your inquiries. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

a. Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor(s) and service providers (e.g., Google Analytics).
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

b. Inquiry and Communication Information

  • Purpose of collection: To provide products or services to you, to process your inquiries, and to communicate with you.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our service providers (e.g., email providers, CRM systems).
  • Personal Information collected: Name, email address, phone number, company name, and any other information you choose to provide in your communications.

2. How We Use Your Personal Information

We use your Personal Information to provide our services to you, which include offering products for sale, processing inquiries, communicating with you, and improving our services. Specifically, we use the information to:

  • Operate and maintain our Site.
  • Respond to your comments, questions, and inquiries.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Monitor and analyze trends, usage, and activities in connection with our Site.
  • Comply with legal obligations and protect our rights.
  • Market and promote our products and services.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill our purposes as described above. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.

4. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests or those of another natural person;
  • For our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.

5. Your Rights

If you are a resident of the EEA or California, you have certain rights regarding your Personal Information. These rights include:

a. GDPR Rights (EEA Residents)

  • The right to be informed about how your data is being used.
  • The right to access the Personal Information we hold about you.
  • The right to request the correction of inaccurate Personal Information.
  • The right to request the erasure of Personal Information (the “right to be forgotten”).
  • The right to restrict processing of your Personal Information.
  • The right to data portability.
  • The right to object to processing of your Personal Information.
  • The right to withdraw consent at any time where we relied on your consent to process your Personal Information.

To exercise any of these rights, please contact us through the contact information provided below.

b. CCPA Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request to know what Personal Information is collected, used, disclosed, or sold.
  • Request deletion of your Personal Information.
  • Opt-out of the sale of your Personal Information.

We do not “sell” your Personal Information as defined under the CCPA. To exercise any of these rights, please contact us using the contact information below.

6. Data Retention

When you contact us through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Security of Your Personal Information

We aim to protect your Personal Information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us at the email below to request deletion.

10. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@ar1.volisson-excavator.com.

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